1. The trading name for online sales is Blue Room Cinebar.
2. The URL for online sales is www.blueroomcinebar.com.
3. Description of good and services offerred for sale:
- Cinema Tickets and in-cinema meal/drink packages,
- Gift Vouchers
4. Contact Information:
- Trading Name: Blue Room Cinebar
- ABN: 46 098 191 498
- Address: 8/151 Baroona Rd, Paddington QLD 4064
- Telephone: 07 3876 4566
- Fax: 07 3876 3966
5. Shipping practices and delivery policy/timeframe:
- Ticket sales: Tickets are not sent in the post. They must be collected by the customer 30 minutes prior to the session commencing.
- Gift Vouchers: Gift Vouchers are sent by regular mail. Allow 2 business days for delivery.
6. Transaction currency: Australian dollars
7. Total costs of the goods and services are purchased are displayed on the Westpac payment page.
8. Our refund/return policy is provided as follows:
- Ticket sales: There are no refunds, changes or exchanges permitted.
- Gift Voucher sales: There are no refunds, changes or exchanges permitted. Gift Vouchers may be assigned to another party.
Gift Vouchers have a 6 month validity from the date of purchase. The expiry date is clearly marked on the voucher.
9. Consumer data privacy policy:
We plan to keep your name and email address within our ticket system database for the purposes of recording reward points.
We will send a regular eNewsletter to your email address with offers and your reward point balance.
We will not provide your details to any other party.
10.Security capabilities and policy for transmission of payment card details:
We do not record or store cardholder information and data.
Credit card details are provided directly to the secure Westpac payment page, hosted by a Westpac server.
All transactions are processed through 128 bit SSL encryption.
11.Accidental multiple purchases:
The purchaser shall be careful not to submit payment from the Westpac payment page more than once.
If the purchaser believes that they have accidently made multiple purchases (the purchaser will receive more than one email with
different invoice numbers) then they must contact the cinema on 3876 4566 within 1 hour of the initial purchase.
Otherwise, the cinema will process the transactions in good faith and the customer will not receive a refund or exchange.